Questions and resources

Call us at (380) 212-9259, request an appointment online, or email info@peerhive.org. We’ll ask a few questions about what you’re looking for, check your coverage, and schedule your assessment.

You can contact us directly. If a doctor, school, court or another provider has referred you, bring any paperwork they gave you.

Your first appointment is an assessment. We’ll talk about what brought you in and what you want to change, then recommend the program that fits. We’ll let you know how long to plan for when we schedule it.

• Photo ID
• Your insurance or Medicaid card
• A list of any medications you take
• Any referral paperwork
• For a child: custody or guardianship papers, if they apply

Yes. We see people in person at our office at 2000 W Henderson Rd, Suite 10, and through telehealth. Ask us which option works for your program.

Please call (380) 212-9259 for current hours and appointment times.

That’s what the assessment is for. Based on your needs and goals, we’ll recommend Outpatient Treatment, Intensive Outpatient, Day Treatment, Case Management, or a combination. You can see who each program serves on our programs table.

Outpatient Treatment is individual and group therapy scheduled around your life. Intensive Outpatient (IOP) is a more structured program that meets several days a week, for adults who need more support than weekly therapy but don’t need inpatient care.

Yes. Outpatient Treatment covers substance use, mental health, and co-occurring conditions, where someone is dealing with both.

Case management is hands-on help connecting you with the clinical, medical and community resources you need, and coordinating your care across the different providers involved.

Coverage depends on your plan. Call us with your insurance or Medicaid card and we’ll check it for you before your first visit.

Call us anyway. We’ll talk through your options with you.

Yes. A parent or guardian can call to start the process and ask questions before anything is scheduled.

Outpatient Treatment and Case Management serve children and adolescents as well as adults. Day Treatment is only for children and adolescents. Intensive Outpatient is for adults only.

Yes. Day Treatment is a structured daytime program. Young people take part during the day and go home afterwards.

Yes. Your health information is protected by federal privacy law, including HIPAA and, for substance use treatment records, 42 CFR Part 2. We share information only with your written consent or when the law requires it.

Email is fine for questions and scheduling, but please don’t include medical details. Call us and we’ll talk privately.

Use our online referral form, call (380) 212-9259, or email referrals@peerhive.org with your client’s name, contact details and the program you’re referring to. Please don’t send diagnoses or clinical details by email.

Behavioral health organizations, hospitals and treatment centers, schools and youth organizations, community resource centers, and refugee and immigrant services.

PeerHive is certified by the State of Ohio as a Peer-Run Organization. That means the organization is led and governed by people with their own lived experience of mental health or substance use recovery.

CARF International is an independent, nonprofit accreditor of health and human services providers. Accreditation means our programs have been reviewed against CARF’s standards. See our CARF listing.

Yes. PeerHive is certified by the Ohio Department of Behavioral Health.